Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Who We Are
mornelithavo operates from Suite 73/58-62 Water St, South Toowoomba QLD 4350, Australia. We provide budget allocation education and financial literacy resources to help people make better decisions with their money. This privacy policy explains how we collect, use, and protect information when you visit our website or use our services.
We're committed to transparency about our data practices. When we say we care about your privacy, we mean it — and this document shows you exactly how we back up that commitment with concrete actions.
Information We Collect
We collect different types of information depending on how you interact with our site. Some information comes directly from you, while other data is gathered automatically as you browse.
Personal Information
Name, email address, phone number, and postal address when you contact us or sign up for our programs.
Technical Data
IP address, browser type, device information, and how you navigate through our website.
Communication Records
Messages you send us through contact forms, emails, or phone conversations for quality and training purposes.
How We Use Your Information
Your information helps us provide better services and communicate with you effectively. We don't use your data for anything that wouldn't directly benefit your experience with mornelithavo.
- Responding to your inquiries and providing customer support
- Processing registrations for our learning programs and workshops
- Sending educational content and updates about our services (only if you've opted in)
- Improving our website functionality based on usage patterns
- Complying with legal requirements under Australian privacy laws
- Protecting against fraud and maintaining website security
Data Sharing and Third Parties
We don't sell your personal information to anyone. Period. However, we do work with certain trusted partners who help us deliver our services more effectively.
Our website hosting provider stores your data on secure servers located in Australia. We also use email service providers to send newsletters and course updates to people who have specifically requested them. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.
Important:
We may disclose your information if required by law, court order, or to protect our legal rights. We'll notify you about such requests unless legally prohibited from doing so.
Your Privacy Rights
Under Australian Privacy Principles, you have several rights regarding your personal information. These aren't just legal requirements for us — they're commitments we take seriously.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge.
Correct Information
Ask us to fix any incorrect or outdated information in our records. We'll update it promptly and notify relevant third parties.
Delete Your Data
Request deletion of your personal information, subject to legal requirements. We'll confirm completion within 14 days.
Restrict Processing
Limit how we use your information while we investigate concerns or update records as requested.
Data Security and Storage
We protect your information using industry-standard security measures. Our website uses SSL encryption for all data transmission, and we regularly update our security protocols to address new threats.
Personal information is stored on secure servers in Australia and is backed up daily. Access is limited to authorized staff members who need the information to perform their job duties. We log all access to personal data and conduct regular security audits.
We keep your information only as long as necessary to provide our services or meet legal requirements. Contact information for active program participants is retained for three years after their last interaction with us. Website analytics data is automatically deleted after 26 months.
Cookies and Website Analytics
Our website uses cookies to improve your browsing experience and help us understand which content is most valuable to visitors. Most cookies we use are essential for basic website functionality.
We also use Google Analytics to track general website usage patterns, but we've configured it to anonymize IP addresses and respect Do Not Track signals. You can disable cookies in your browser settings, though some website features may not work properly if you do.
We don't use advertising cookies or track you across other websites. Any analytics data we collect is aggregated and cannot be used to identify individual visitors.
Changes to This Policy
We review this privacy policy annually and update it when our practices change or new regulations take effect. Significant changes will be announced through email notifications to our mailing list subscribers and a prominent notice on our website.
Minor clarifications or administrative updates may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to check this page periodically, especially before sharing new information with us.
Privacy Questions?
Email: info@mornelithavo.com
Phone: +61242252526
Address: Suite 73/58-62 Water St
South Toowoomba QLD 4350, Australia
We typically respond to privacy inquiries within 48 hours during business days.